Privacy Policy

1. Introduction

1.1. This Privacy Policy (hereinafter referred to as the “Policy”) describes how UPCORN AGENCY (hereinafter referred to as “We,” “Our Company,” or “UPCORN AGENCY”) collects, uses, stores, and discloses your personal data when you use our website https://upcorn.agency/ (hereinafter referred to as the “Website”) or our services.
1.2. By using the Website or ordering services from us, you agree to the terms of this Policy.

2. What Data We Collect

We may collect and process the following categories of personal data:

2.1 Identification and Contact Data

First name, last name
Email address
Phone
Company name, position (if applicable)

2.2 Technical Data

IP address
Browser type, version, and language
Device type, operating system
Timezone, date, and time of visit
Server log data
Cookie data and similar technologies

2.3 Usage Data

Which pages you visit
Which website you came from
Which services you are interested in
Website navigation path

2.4 Marketing and Communication Data

Communication preferences (email, phone, SMS, etc.)
History of interactions with our emails and advertisements
Other data you provide as part of marketing campaigns

2.5 Special Categories of Data

We do not collect sensitive data such as religion, political opinions, health information, biometric data, or criminal records unless you have voluntarily provided them and if such collection is not legally required.

3. Purposes of Data Processing and Legal Bases

Purpose of Processing	Data Used	Legal Basis
Sending informational/marketing newsletters	Contact data, marketing data	User consent
Providing services, performing the contract	Identification, contact, technical, and usage data	Performance of a contract or pre-contractual actions
Website improvement and analytics	Technical data, usage data	Legitimate interest (service improvement)
Personalization of advertisements	Marketing data, technical data	Consent or legitimate interest
Compliance with legal or regulatory obligations	All relevant data	Fulfillment of a legal obligation

4. How We Collect Data

4.1. Directly from you

When you fill out contact or other forms on the Website (for example, “Order a service” or “Contact us”), send us emails, or call us.

4.2. Automatically

When you visit the Website – through cookies, server logs, and analytics scripts.

4.3. From Other Sources

If you log in via social media or use third-party services, we may receive some of your data from those services (with your consent).

5. Cookies and Similar Technologies

5.1. We use cookies and similar technologies for:
Website functionality
Analytics (e.g., Google Analytics)
Remarketing and advertising campaigns
5.2. You can opt out of cookies or change your browser settings to block them, but this may affect the functionality of the website.

6. Data Sharing and Disclosure to Third Parties

6.1. We may share or grant access to your data with the following categories of recipients:
Partners and contractors (e.g., analytics services, marketing agencies)
Hosting and IT service providers
Legal authorities, if required by law or court order
6.2. We ensure that all such third parties are obligated to maintain confidentiality and use the data only for the purposes for which it was provided.

7. Data Storage

7.1. We store data for as long as necessary to achieve the purposes outlined in this Policy or for the period required by law.
7.2. If you withdraw your consent or request data deletion, we will delete or anonymize such data, except for those that must be retained by law.

8. Your Rights

You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Delete your data (“right to be forgotten”)
Restrict the processing of your data
Object to processing (especially for marketing purposes)
Receive a copy of your data in a structured format (right to data portability)
Withdraw your consent at any time (for processing based on consent)
To exercise these rights, please contact us using the details provided below.

9. Data Security

We use technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. Access to the data is limited only to employees or contractors who need it to perform their duties.

10. Changes to the Policy

We may update this Policy from time to time. The new version will be posted on the Website with an updated date. If the changes are significant, we may notify you by email or through other means.

11. Contact Information

If you have any questions, comments, or wish to exercise your rights, please contact us at:
Email: info@upcorn.agency
Phone: +380 67 94 835 75